Shipping Policy

Shipping Policy Graphic

Our shipping policy is designed to ensure that your items arrive in a timely and reliable manner. We offer free standard shipping on all our products, but if you need your item faster, we offer shipping upgrades like Priority Mail and Priority Mail Express for an additional fee at checkout.

Once your order has been shipped, we'll send you a confirmation email with tracking information so you can keep an eye on your package's progress. While we make every effort to process and ship your order as quickly as possible, delivery times may vary depending on your location, the time of year, and other factors beyond our control.

Please note that once your order has been shipped, it's in the hands of the shipping carrier. While we do everything we can to ensure your order is shipped promptly and arrives on time, we cannot guarantee delivery dates or be held responsible for any issues that arise during transit. However, if you have any concerns about the delivery of your order, please don't hesitate to contact us. We're always happy to help you track down your package or file a claim with the shipping carrier if necessary.

In the event that your order is marked as 'delivered' by the postal service but has not arrived, we kindly request your patience. Due to past experiences with delayed deliveries, we will wait 10 days from the 'delivered' status before shipping any replacement items. This measure is in place to account for occasional discrepancies in the postal service's delivery updates, which may show an item as delivered before it physically arrives.

During this 10-day waiting period, we encourage customers to directly contact the postal service for any updates regarding their package's status, as they may be able to provide more immediate and detailed information regarding the delivery. We understand the inconvenience this may cause and appreciate your understanding as we strive to ensure that you receive your order. Should you have any concerns during this waiting period, please feel free to contact us for assistance.

Thank you for choosing to shop with us, and we hope you enjoy your new purchase!