We offer the engraving options available on our product listings. We do not offer custom engraving services for anything unrelated to the items we sell in our shop.

Yes! For logos and other illustrations, you can submit your artwork in .JPG, .PNG, .PDF, or .AI format. You will need to contact us to arrange this as it's on handled on a case by case basis.

The design should be a high quality solid black image on a white background for best results.

If you do not have the design in this format, feel free to send us what you have. We can usually accommodate any request but additional editing fees may apply.

Personalized orders typically take 2-3 days on average to engrave and ship. This could increase a few extra days during busy holiday seasons. Make sure to order early, especially for personalized items! Ready-made items we offer ship even quicker (1-2 days).

Shipping transit time varies but is usually 2-3 days via Priority Mail or 2-5 days for First Class shipping.

On our personalized listings, you will have the option to simply attach your files or text right to your order. Alternatively, you can email us anything needed for your order at: reddotlaserengraving@gmail.com

Please put your order number in the subject line of the email.

Yes! We ship Internationally to the following countries: Germany, United Kingdom, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, New Zealand, Canada, Mexico.

You can return anything that wasn't personalized for you within 45 days of purchasing for a refund or replacement. Please note that personalized orders are non-refundable since they can not be resold.

Mailing Address (for returns):

Red Dot Laser Engraving
PO Box 304
Thornburg, VA 22565

Please include your order number in the return package.